Privacy Policy

Carolina Farmers Mutual Insurance Company of North Carolina, hereafter referred to as Carolina Farmers, provides our customers with the highest level of customer service. To do so, we use the latest in innovations and technology. The use of such technology sometimes raises concerns about the confidentiality and security of customer information which we take very seriously.

*Privacy Concerns
Carolina Farmers understands that privacy and security are important to our customers when transacting business or viewing information. We take the responsibility of maintaining confidential information very seriously. We recognize that you, the customer, have a right to expect your personal information to always remain private and secure.

*Access to Customer Information
Carolina Farmers uses customer information for lawful business purposes only. We limit access to consumer information to specific employees. We emphasize the importance of confidentiality and privacy to our employees through our ethics policies and our training and operating procedures. Employees who violate these privacy policies are subject to disciplinary measures.

*Collection, Retention and Use of Consumer Information
Carolina Farmers collects, retains and uses information about customers when we reasonably believe it is helpful to conduct business, to assess and manage risk, to comply with federal and state laws and to provide products, services and other opportunities to customers.

*Information Protection
Carolina Farmers maintains a series of controls and procedures to protect the consumer from unauthorized access to their information by others. All our operational and data processing systems are in a secure environment that guard against your account information being accessed by a third party. These
controls and procedures combine technology and operational procedures which work to provide assurances that the integrity of the data is not compromised.

*Maintenance of Accurate Information
Carolina Farmers strives to maintain accurate and complete information on all our customers in accordance with reasonable commercial standards. If at any time you note inaccurate or incomplete information regarding your account, please notify us by phone (336.625.6323), fax (336.625.6323) or in writing at 515-A Wesh Salisbury Street, Asheboro, NC 27203. We will investigate and correct any inaccuracies in a timely manner.

*Restriction on Disclosure of Information
Carolina Farmers does not reveal specific information about our customers’ accounts or other personally identifiable data to unaffiliated parties for their independent use unless (1) our customer has requested or consented to it; (2) the information is provided to help complete a transaction initiated by our customer; (3) the information is provided to a reputable credit bureau or similar reporting agency; or (4) disclosure is lawfully permitted or required; for example, in connection with litigation, fraud investigation, or potential business purchases and sales.

Carolina Farmers does NOT provide or share nonpublic information about our customers with outside third parties and have no plans to do so. It is further noted that mobile opt-in will not be shared with third parties or affiliates or market purposes

OUR PLEDGE

Carolina Farmers remains committed to providing solution-based services to our customers. Technology plays a key role in this process. As technology changes, we will continue to evaluate and update the privacy rights of our customers. If you have any questions or concerns about our privacy policy, please
use the contact information listed below for inquiries related to this issue.

Carolina Farmers Mutual Insurance Company of North Carolina
515-A West Salisbury Street
Asheboro, NC 27203

Telephone: 336.625.6323
Toll Free: 888.889.5093
Fax: 336.625.8417